Privacy Policy
Introduction
This Privacy Policy describes how BLOOD CHECK and its affiliates (collectively "BLOOD CHECK", "we", "our", "us") collect, use, share, protect or otherwise process your information/personal data through our website https://thebloodcheck.com (hereinafter referred to as "Platform"). Please note that you can browse our Platform and view available health packages without providing personal information. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
Collection of Information
We collect your personal data when you book a health package through our Platform. The information we collect includes but is not limited to: name, date of birth, address, telephone/mobile number, email ID, and any such information required to process your health package booking and payment. Some sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information, all in accordance with applicable law(s). You always have the option to not provide information by choosing not to complete a booking on our Platform.
We may also collect information related to your transactions on our Platform. When you make a payment, your payment information is processed by our third-party payment processors, whose privacy policies govern their collection and use of your information. We request you to read their privacy policies prior to disclosing any information.
If you receive an email or call from a person/association claiming to be BLOOD CHECK seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
Usage of Information
We use personal data to provide the services you request, specifically to process your health package booking, generate reports, and communicate with you about your booking. We use your personal data to assist in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about your booking status and report availability; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.
Sharing of Information
We may share your personal data with our affiliated laboratories and healthcare providers to facilitate the processing of your health tests and generation of reports. We may disclose personal data to third parties such as business partners, third party service providers including logistics partners, payment processors, and other service providers necessary to complete your booking. These disclosures may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services.
We may disclose personal and sensitive personal data to government agencies or other authorised law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal data to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Security Precautions
To protect your personal data from unauthorized access or disclosure, loss or misuse we adopt reasonable security practices and procedures. We adhere to security guidelines to protect your information against unauthorized access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform.
Data Retention
We retain your personal data for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, to comply with legal obligations, resolve disputes, or for other legitimate purposes. We may continue to retain your data in anonymized form for analytical and research purposes.
Your Rights
You may access, rectify, and update your personal data by contacting us with your booking ID at the contact information provided below. We will verify your identity using your booking ID and other security questions before processing your request.
Consent
By using our Platform and providing your information during the booking process, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.
You, while providing your personal data over the Platform, consent to us (including our laboratories, affiliates, technology partners, and other third parties necessary to provide our services) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy.
Changes to this Privacy Policy
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you about significant changes to the Privacy Policy by posting a notice on our Platform or through other communication channels as required by applicable laws.
Contact Us
Phone: +91 7790000102
Email: jagalover@gmail.com
Address: BLOOD CHECK office, Panabaraj, Khordha, Odisha, India. 752056